Hospitality Resource Solutions Pte. Ltd.
Hospitality Resource Solutions is a productivity-focused cleaning services business based in Singapore, that provides efficiency and professionalism to hotels and companies looking to revitalize their core cleaning services.
Through HRS’ unique “Process Compression” technique, the company is able to successfully analyze each step of the cleaning process, and streamline methods in a manner that improves staff productivity while reducing costs for clients.
HRS’ overriding business principle is to develop, train and nurture the Singaporean workforce by creating high-value jobs and careers for locals.
It is with this goal in mind that HRS offers trained Singaporean cleaning staff – to hotels and businesses – who have the skills in place to enhance the effectiveness of cleaning departments, drive cost efficiencies and add valuable dollars to business’ bottom lines.
The solutions HRS offers are based on the individual needs of each of their customers but are rooted in finding efficiencies and productivity improvements through their “Process Compression” technique.
The team at HRS is consistently developing new methods, tools, and materials to help improve their cleaning workflow, and they pride themselves on providing reliable, competitively-priced services to those wishing to outsource their cleaning needs.
John R. Sartain, Fellow of the Institute of Hospitality (UK)
Managing Director, Hospitality Resource Solutions Pte. Ltd.
Singapore Business Awards 2020
Best Productivity-Based Cleaning Service 2020
Company of the Month
HRS is not just “A Cleaning Company” but a “Productivity Solutions Provider”
We are Fully Certified and Insured
We invest in our staff and all of our cleaners are specially trained including in the safe use of equipment and are fully qualified.
As a general cleaning company offering services to hotels, serviced apartments, and other lodging types, as well as to commercial establishments and public areas, we are licensed with the National Environment Agency of Singapore and are insured by one of the top 20 insurance companies in the world, QBE Insurance.
We are an associate member of the Singapore Hotel Association and participate in the promotion of the interests of Singapore’s hotel industry. We have attained bizSAFE Level 3 certification based on our efforts in maintaining a safe and healthy work environment for all our employees.
John Sartain is the Founder, Owner and Managing Director of Hospitality Resource Solutions. An ex-Hotel General Manager with more than 30 years of international, hotelier experience, Sartain has successfully operated quality hotels in both the United Kingdom and across Asia.
A Permanent Resident in Singapore, Sartain directed both the Grand Copthorne Waterfront and the iconic Mandarin Orchard Hotel as General Manager and was responsible for two record years of profit growth at each. While living and working in Singapore for nearly a decade, Sartain recognized the difficulties hotels were facing in terms of recruiting and retaining effective cleaning staff. This realization led him to found Hospitality Resource Solutions in 2013 to be the industry leader in assisting Singaporean hotels and businesses streamline their cleaning services, enabling them to be both more productive and manpower lean.
Prior to founding HRS, Sartain presided over the Hilton London Kensington’s 601 guestrooms as General Manager. A recognized and respected hotel industry veteran, he has received a number of hotel industry awards during his tenure in the business and has been a fellow of the Institute of Hospitality in the United Kingdom for more than 25 years.
HRS’ services are available to hotels and companies in Singapore that are looking to improve their guest room, office building, and public area cleaning services. The company is currently partnering with some of Singapore’s largest, most prestigious hotels & businesses and is taking on additional clients.